The mantra of “do more with less” has been thrown around in agencies for decades, but now that mantra is more than words: it’s policy. However, the mission objectives haven’t changed. Therefore, agency employees need to figure out better tools, processes and workflows to make getting more done actually doable. Join us online Wednesday, June 11 at 2 p.m. ET/11 a.m. PT to learn the skillsets and tools making it possible f...

How can we ensure that the voices of the public truly shape the policies that govern their lives? Engaging the public effectively in policymaking and planning is crucial for creating inclusive and representative policies. Fortunately, emerging digital tools enable agencies to reach a broader audience as well as gain more feedback and public engagement. Join us online Monday, June 9 from 4-4:30 p.m. ET/1-1:30 p.m. PT to hear from a CX expert as...

Simply put, agencies are not well-informed without data insights. No process, policy, or service can adequately serve its purpose if it’s not rooted in data. So, how can you properly access, mine and make decisions based on agency data? Do you know where to find the information you need? Is it properly secured and clean? Join us online Wednesday, June 4 at 2 p.m. ET/11 a.m. PT to walk through the latest best practices to ensure your agen...

Governments at all levels are looking to do more with less. While that sentiment has been true in government for some time now, the overall economic picture has a direct impact on agency budgets and procurements. Many organizations are looking for creative ways to handle the fiscal uncertainty and manage an evolving priority and purchase list with an ever-changing budget stream. Join us online Thursday, May 29 at 2 p.m. ET/11 a.m. PT to hear f...

We’re thrilled to have you join us at the upcoming NextGen Government Training Virtual Summit on Wednesday, May 21, 2025! Registration is free and open to everyone. We’re so looking forward to hosting a full day of professional development keynotes and breakout sessions. Stay tuned for schedule and speaker announcements!

We’ve never been more distracted. Incessant notifications, emails, calls, pings, deadlines, meetings and competing priorities make staying focused nearly impossible. Yet, as a supervisor, it’s crucial to be able to manage these distractions while meeting team objectives. The key is to master time management. Much like our learning styles, there is no one-size-fits-all approach to managing our workloads and calendars. Join us online...

As AI continues to become more widespread, it’s more important than ever that its implementation is responsible, secure, agile and trustworthy. Government employees at all levels need to understand what’s at stake if the technology is used improperly. Join us online Wednesday, May 14 at 2 p.m. ET/11 a.m. PT to hear from government and industry leaders about the core principles that AI users should consider. Specifically, you...

Government agencies understand the importance of operating a secure network, but with millions of endpoints, users and threats, the ability to defend an agency’s networks is constantly morphing. This changing landscape creates real difficulties for cyber professionals and government employees. However, new technologies, processes and workforce improvements are balancing the scales. Join us online Wednesday, May 7 at 2 p.m. ET/11 a.m. PT...

Chatbots have grown in popularity for good reason: They’re friendly, helpful, and do a great job making information readily available. In government applications, the benefits are arguably even more significant. They’ve become a reliable tool for delivering constituent services while saving agencies time and resources. Whether your organization is toying with the idea of implementing bots to support your CX efforts or is ready to d...

For better or worse, output is generally considered a key indicator of productivity at work. But when all the focus goes into how much work we’re getting done, burnout is an obvious consequence. As supervisors, this can be a very difficult thing to manage. How can you lead an effective team that meets goals and expectations while also protecting yourself and your team from burnout? Join us for a virtual discussion on Monday, April 28 fro...