Achieving Service Excellence in the Public Sector



Mark your calendar to join us on the opening day of the 2nd annual Government Customer Service Days to hear the current state and future directions of government service delivery.  Customer service experts from the U. S. Office of Management and Budget, Government Contact Center Council, award-winning Richland County, South Carolina Development Services, and the Government Customer Service Community of Practice will share their views on today's best practices in government customer service and the trends for the future.


Excellence is the Holy Grail everyone strives for in serving customers -- often while struggling with fixed or shrinking budgets.  More and more government agencies want to learn how others in government are applying enlightened creativity to rising customer expectations to build the right culture and achieve long lasting success.  


Register today and be a part of this celebration of the strategic value and positive impacts our community can have on every citizen and organization!  

 

Speaker and Presenter Information

  • Daryl Covey, Founder & Facilitator, Cgov Community of Practice
  • Sparty Hammett, Assistant County Administrator for Development Services, Richland County Government, South Carolina
  • Michael Smoyer, President, Digital Government Institute
  • Stephanie Thum, Vice President of Customer Experience
    Export-Import Bank of the United States
  • David Yi, Performance Manager, Office of Management and Budget

 

 


Event Type
Webcast


This event has no exhibitor/sponsor opportunities


When
Tue, Dec 1, 2015, 2:00pm - 3:00pm ET


Cost
Complimentary:    $ 0.00


Website
Click here to visit event website


Organizer
Digital Government Institute


Contact Event Organizer



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