Granicus Breakfast | How to Modernize the Citizen Experience

It’s no surprise that government leaders are undertaking massive efforts to modernize and digitize services. Citizens today demand (and deserve) a seamless and engaging experience.

But how can forward-facing agencies take advantage of modern technology and improve citizen experience (CX) and engagement?

We will learn:

--Ways to realign your agency around digital goals

--Tips for making CX a priority at your organization

--Proven steps for modernizing your agency's CX

--Useful tools for facilitating your CX journey