How Voice Technology Changes the Customer Experience

Voice technology is transforming the customer experience in the contact center for the better.

Gone are the days when voice wasn’t accurate enough or available in enough languages. Having accurate any-context speech recognition at the foundation of your automation technologies can enhance and change the way you operate your contact center. And that can empower you to deliver exceptional customer experiences.

In this webinar, Piet Knight from Speechmatics explains how voice technology is the future of enhanced customer experiences — and why you should look to integrate voice technology into your workflow today