Google Cloud CCAI Webinar: AI for Resident Engagement

Join Google Cloud and Carahsoft for a webinar to learn how to create virtual agents in Google Cloud with Google’s CCAI platform. A virtual agent can increase resident engagement and provide access to the latest information that residents need from the Government. The virtual agent can integrate with your existing systems to provide accurate information to your residents 24/7. It also has the capability to handle spikes in resident inquiries due to new program announcements, evolving local situations, natural disasters, COVID-19, rental assistance programs, vaccination updates, and more.

During this webinar, you will learn about:

• Google Platform Overview - Benefits and Value Proposition
• Google’s AI tools that benefit business via demonstration
• An overview of Google Contact Center AI Platform, AutoML, Pretrained API’s