How Will AI Transform CX

Artificial intelligence has the potential to impact almost every aspect of government, and some agencies are already actively using it in practice. From chatbots to automated inquiry processing, to personalized interactions and improved accessibility, AI is becoming a trusted CX tool for government agencies.

Join us online Monday, July 15 at 4 p.m. ET/1 p.m. PT to hear from Michael Boyce, Director, DHS AI Corps, Dept. of Homeland Security, about how AI is poised to specifically transform the government customer experience.

You’ll learn:

• The most tangible benefits government is seeing when implementing AI in CX programs.
• How AI can aid agencies where internal resources are lacking.
• The critical skills government employees need to make AI work for them.