From Manual to Modern: Addressing Tech Challenges with IT Service Management

State and local governments are feeling the pressure to deliver superior online services for their constituents. To meet these digital service demands, agencies are launching numerous applications and portals. However, many of these organizations struggle to fill open IT positions, which slows down modernization efforts and overloads existing IT teams. IT Service Management (ITSM) can alleviate these workforce gaps. A cloud-based ITSM strategy gives resource-constrained organizations an efficient, holistic way to solve their tech challenges.

Join Government Technology and TeamDynamix for an insightful webinar where we'll delve into the latest findings from the Center for Digital Government's national survey of state and local IT professionals. We'll uncover actionable steps to enhance your IT operations and solve your service and project management challenges.

Here's what's in store:

• Actionable Insights: Discover practical ways to streamline IT service management – from adopting no-code to leveraging automation – enhancing service delivery for both employees and the public.
• Expert Analysis: Gain access to data-driven insights from a national survey, highlighting common challenges and innovative solutions in ITSM.
• Resource Optimization: Learn how cloud-based ITSM strategies can help bridge workforce gaps, making your IT operations more efficient and effective.