IT Service Desk Excellence in the Public Sector
Join Government Technology and TeamDynamix for a webinar with IT leaders from the cities of Dayton, Ohio, and Goodyear, Arizona as they share their journeys in modernizing public sector IT service desks. You’ll explore how both cities overhauled their systems, from streamlining workflows and automating tasks to enhancing self-service tools – and you’ll discover how they are expanding these solutions to HR, procurement, and other departments to achieve higher efficiency and better employee satisfaction.
Join the webinar to learn how to:
- Improve workflows and automation for better efficiency.
- Boost productivity with self-service tools.
- Expand service management to HR and Procurement.
- Implement large-scale Enterprise Service Management (ESM) projects
- Gain increased visibility into your IT systems and drive enhanced outcomes.
Speaker and Presenter Information
Andrew Graf
Chief Product Officer, TeamDynamix
Jon Rike
CIO, City of Dayton
Lisa Faison
Chief Information Officer, City of Goodyear
Barry Condrey - Moderator
Senior Fellow, Center for Digital Government
Relevant Government Agencies
Other Federal Agencies, Federal Government, State & Local Government
View Exhibitor/Sponsorship Details
Event Type
Webcast
When
Thu, Oct 17, 2024, 2:00pm - 3:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Organizer
Government Technology