Unlocking RESEAs Potential: Scaling Services and Impact for Missouri Jobseekers

Watch this insightful on-demand webinar on Missouri’s innovative approach to workforce development through the Reemployment Services and Eligibility Assessment (RESEA) program. In partnership with the Missouri Department of Higher Education and Workforce Development (MDHEWD) and Coursera, the session highlights how the state is using online learning to help individuals receiving unemployment benefits find jobs faster. By enhancing job search skills, building in-demand competencies, and boosting jobseeker competitiveness, Missouri is setting a new standard for reemployment initiatives.

In this session, Jerri Bowles, Manager of Customer Success at MDHEWD, and Keith Swank, RESEA Manager at MDHEWD, and Colleen Malloy, Account Manager, Coursera will share firsthand insights into the implementation and impact of the program. They explore the program’s structure, from mandatory virtual or in-person meetings at American Job Centers to personalized career counseling and targeted training opportunities, and discuss how Coursera’s platform supports RESEA participants at every step.

Specifically, this webinar covers:

• Missouri’s implementation of the RESEA program
• Success stories and best practices from virtual case managers dedicated to RESEA
• Insights into how MDHEWD is utilizing Coursera to enhance job readiness and build in-demand skills
• How to effectively engage jobseekers through Coursera and maximize the program's impact