Data-Driven Forensic Operations: Tableau in Allegheny County

In the third installment of the Tableau Public Safety Webinar Series, we were excited to spotlight a vital area of public safety often overlooked—medical examiner and forensic operations. Mandy Tinkey, Laboratory Director at Allegheny County’s Medical Examiner’s Office, walked us through how her office is using Tableau to manage and communicate key data across two critical branches: operations and forensic crime labs.

From managing morgue capacity during mass casualty events to tracking the lifecycle of forensic cases, this session highlighted how internal dashboards help improve decision-making, increase accountability and enhance overall service delivery. Whether you're in law enforcement, public health or emergency response, this is a unique session to see how a data-driven approach is transforming one of the most complex areas of public safety.

During this webinar, attendees: 

• Learn how Allegheny County tracks morgue operations and monitors response capacity during large-scale incidents
• Explore real-time dashboards for lab case tracking, including assignment age, open cases, and backlog management
• Review strategic metrics for crime scene response performance and overall KPIs 
• See how Tableau is used for internal analytics, including epidemiology, substance trends and operational insights 
• Understand how Tableau empowers forensic and medical examiner teams to align data with decision-making