Shaping Tomorrow

Lester Ingol serves as Chief Operating Officer at Blue Line Global, bringing over a decade of distinguished federal service and executive leadership experience to the role.

Prior to joining Blue Line Global, Ingol spent more than 10 years with the Federal Emergency Management Agency (FEMA), where he held several senior executive positions. Most recently, he served as Assistant Administrator for the Office of Business Management within FEMA's Resilience directorate, overseeing multi-billion-dollar budget operations and providing strategic direction for all business operational activities including procurement, human capital, IT, and disaster readiness coordination.

Throughout his FEMA tenure, Ingol demonstrated exceptional versatility and leadership, serving in critical roles including Acting Chief Security Officer, where he directed agency-wide security programs and policy development, and Deputy Chief Component Procurement Officer, managing complex federal acquisition operations. His earlier experience as Director of FEMA contracting operations and Deputy Director for Preparedness and Internal Operations further solidified his expertise in large-scale program management and strategic planning.

Ingol's extensive background in federal operations, budget management, procurement, and organizational leadership makes him uniquely qualified to drive operational excellence and strategic growth in the private sector. His proven ability to manage complex, mission-critical operations while advising senior leadership on policy and strategic matters brings valuable insight to Blue Line Global's continued expansion and client service delivery.

James Santo is a highly versatile former senior leader in the federal government, leveraging extensive experience in leading highly visible IT Programs and cybersecurity projects across DHS, CBP, USCIS and ICE. As the founder of Celeress LLC, James focuses on helping government contractors enhance their business growth within the federal landscape through strategic consulting, advising on approach, and connecting clients with his expansive network. With expertise in program management, requirements gathering, and emerging technologies, he has a proven track record of revitalizing underperforming programs, integrating Lean Agile practices, and driving teams toward mission-critical goals. Known for his exceptional leadership and communication skills, James consistently empowers teams, boosts productivity, and delivers high-impact results in federal operations and service delivery.

James�s area of Expertise is IT Operations and Solution Delivery at Immigration and Customs Enforcement (ICE), Customs and Border Protection (CBP), and US Customs and Immigration Services (USCIS).