How to Transform Citizen Services with Voice AI for ServiceNow
Today’s citizens expect faster, more personalized service, whether they’re reporting a local issue, need answers to general questions, or seeking updates on existing cases. Rising service demand and limited resources are stretching many state and local agencies thin.
Join us for a live session during which we explore the impact and power of Voice AI together with ServiceNow to help automate routine service requests, reduce call volumes, and streamline support—all while improving the citizen experience.
What you’ll learn and see:
- Introduction to Voice AI
- How to create powerful Voice AI agents
- How to leverage Voice AI with ServiceNow to enhance self-service and free up valuable live agent resources
- Live examples of Voice AI agents intelligently assisting callers and auto-generating requests to streamline inquiries and Agentic AI workflows
Whether you're supporting residents, government staff, or field operations—Voice AI is a game-changer for modern public service delivery.
Speaker and Presenter Information
Guillaume Seynhaeve, VP Strategy & Alliances, 3CLogic
Todd Rudd, Director of Solutions Consulting, 3CLogic
Geraldine Mirones, Solutions Engineer, 3CLogic
Relevant Government Agencies
State & Local Government
Event Type
Webcast
This event has no exhibitor/sponsor opportunities
When
Wed, Nov 5, 2025, 1:00pm - 2:00pm
ET
Cost
Complimentary: $ 0.00
Website
Click here to visit event website
Event Sponsors
Organizer
3CLogic Government Team at Carahsoft
