On Thursday, June 6, CloudHesive, Amazon Web Services (AWS) and Carahsoft hosted an engaging webinar on the dynamic world of contact centers. Navigating attendees through the latest transformations in contact center operations and learning strategies to thrive in this ever-evolving industry. Attendees of the webinar left with a deeper understanding of:The contact center spaceThe ConnectPath CX solution and its benefitsCurrent trends in contact...

Understanding what devices exist in your environment is the foundation to security. Identify compliance gaps and risks for all IP connected assets regardless of if they are managed or unmanaged. Where are you today with your Asset Management mission? Allow Armis to provide you real-time visibility and control over every asset connected to your network. The overview of the platform focused on:Discovering and managing an accurate, unified and co...

Gemini for Google Workspace is a powerful collaborative partner that can act as an effective prompt, thought partner, source of accuracy and productivity booster—all while ensuring every user and organization has control over their data. In this session, attendees learned about:Leveraging generative AI for enhanced efficiencyPrioritizing public sector use cases for maximum impactPractical examples and best practices tailored to governmen...

Attendees joined Pathlock experts Jordan Tunks and Rajesh Rengarethinam to discuss:Implementing dynamic data masking controls to protect sensitive SAP data against exploit by internal and external threatsBest practices for using Attribute-Based Access Controls (ABAC) and Dynamic Data Masking to safeguard sensitive SAP data Real-world use cases highlighting how Dynamic Data Masking and ABAC secure sensitive SAP data and govern user accessHow th...

Embark on a journey to unravel the complexities of data governance with Tableau in our webinar. We uncover the pivotal role Tableau plays in establishing robust data governance frameworks that ensure data integrity, compliance and trustworthiness. During this webinar, attendees learned:Defining data policies to implement governance controlsPractical strategies and techniques to effectively govern a data landscapeTableau's powerful features and...

Attendees heard directly from product management and took away improved skills and knowledge to be successful with Strategic Portfolio Planning, Investment Funding, Innovation and Demand Management, Project Management, and Agile Development. Topics Covered Include:What’s new in SPM?Roadmap Strategy: How to create a strategic plan and fund investments to maximize outcomes.Align Investments: How to align investments to implement strategy,...

U.S. Federal Government agencies need flexible software solutions capable of optimizing IT operations. By integrating Atlassian's enterprise tools into existing IT environments, teams can create customizable workflows to fit their specific needs. On June 12, Atlassian experts discussed how to:Integrate scalable tools like Jira Service Management into your workflowAutomate repetitive tasks with proven scalable strategies to free up your IT staf...

We understand. Transportation agencies face increasing challenges in building, maintaining, monitoring, and repairing critical infrastructure. Rising project costs, a limited workforce, and tight project timelines can make each project more daunting. Innovative solutions like MicroStation are essential to navigating these hurdles effectively.View our on-demand webinar to explore how MicroStation’s cost-effective CAD software platform add...

Attendees heard directly from industry and subject matter thought leaders and took away improved knowledge, skills, and abilities to help them make better decisions related to what applications provide the most value to their agency and to help them match business capabilities to strategy. Topics Covered Included:What’s new in APM?APM Roadmap (What’s Coming?)Inventory of Business Applications: How to identify main navigation points...

IT leaders in the Public Sector face unique challenges in supporting their endpoints and end-users. By choosing and leveraging the right tools effectively, they can streamline endpoint management, reduce costs, improve services, and free up time for strategic IT projects, enhancing overall operational efficiency.NinjaOne is the leading unified IT management platform that simplifies IT workflows thanks to powerful automation capabilities. In ad...