With so many ticketing systems available today, they can start to feel redundant. SolarWinds® Service Desk has unique capabilities you can utilize to help provide a higher return on investment by minimizing the iterations between customers and the company's support staff. By implementing some simple processes and Service Desk configurations, you can reduce mean time to resolution (MTTR) and ultimately increase ROI. Join Scott Pross, vice p...

Responding to e-discovery requests or internal investigations can be difficult. It comes as no surprise that research from Enterprise Strategy Group (ESG) highlights how nearly 40% of organizations say “satisfying e-discovery requests is harder now than it was two years ago.” But it doesn’t have to be, if you have the right e-discovery technology, with features that can help speed performance, streamline workflows and reduce...

Ransomware attacks make the news headlines almost daily. Your best defense against ransomware? Attention to tactics much earlier in the MITRE ATT&CK® lifecycle. Come watch us “outwit, outmaneuver, and outmatch,” a trap set by modern adversaries. We’ll help you face off against these adversaries and navigate which MITRE ATT&CK TTPs you should give priority. Leave this event with: An understanding of MITRE ATT...

In May of 2021, the White House issued the Executive Order on Improving the Nation’s Cybersecurity, mandating that federal agencies begin taking decisive steps to modernize their approach to cybersecurity, with zero trust as the foundation. In that time, federal agencies have been diligently working to meet the Executive Order’s mandates. Last month, the Office of Management and Budget released M-22-16 Administration Cybersecurity...

Who Should Attend: Due to the sensitive nature of the material presented during this event, we are restricting attendance and imposing the Chatham House Rule. CISOs from industries such as Aerospace, Computer and Technology, Defense, Energy, Finance, Healthcare, Mining, Robotics, Telecommunications, and Transportation Military and Government employees (US, UK, and EU) whose work involves the current conflict and/or national security issues ge...

There is still time to join parts two and three of The Craft of Creating Virtual Experiences webinar series. Sign up for parts two and three and watch the on-demand recording of part one, to discover the art of designing virtual experiences! Part 1: Designing virtual rooms for engagementWatch the recording of part one to get inspired with layout designs and learn how to create reusable room templates that can be customized to any brand and sty...

At the Midsize Enterprise Summit (MES), senior midmarket IT decision-makers and top technology suppliers gather to uncover the latest market intelligence to accelerate their business goals and make invaluable connections along the way. MES is the best event to share pain points, hear solutions to maximize your ROI, learn about the latest technology trends, and establish important relationships — all in just a few short, highly productive...

Each month Gartner assesses what CIO’s are asking us about the most. We’re compiling these insights into a quarterly update to extend guidance to you, too. Budgets, financial planning, and digital investment decisions have moved to the top of the list in CIO conversations. Dramatic change in inflation and recent economic shocks mandate an immediate reassessment of IT financial management strategy. Executive leaders worldwide alread...

As cyber attacks pose a growing, more serious threat to supply chain operations, our supply chains are not as secure as they should be. Supply chain leaders are not experts in cybersecurity, and they need to establish tight governance approaches with IT and security counterparts across the enterprise to protect supply chain IT, cyber-physical systems, and products. The threat vectors extend well beyond the enterprise, reaching into the third-p...

The long-term shift to remote and hybrid work means government agencies need to view virtual collaboration in a new light. The first step was supporting virtual connections among employees and their supervisors to keep critical government functions operating during the pandemic. Now, the next challenge is enabling cross-functional teams to seamlessly collaborate on everything from project management and project deliverables, to complex procure...