In today's digital age, government agencies must modernize their IT infrastructure to meet the evolving needs of residents, enhance public trust and keep pace with future innovation. The tools exist today to help agencies streamline workflows, improve user engagement, and achieve cost savings by providing seamless, personalized and secure digital services that meet the government’s mission of program efficacy. Join us as thought leaders...

IT leaders in both the public and private sectors are wrestling with the complexities of keeping several generations of technology working together. Government agencies in particular are struggling to integrate everything from legacy systems and mainframes to three-tier architecture with multiple hyperscaler vendors – retiring obsolete systems is almost impossible when they host mission-critical operations. Artificial intelligence for IT...

Incorporating types of AI and advanced data analytics provides opportunities for faster, more accurate decision-making and optimizing services to residents. They also provide municipalities with the tools to meet a primary objective – improving residents’ satisfaction with their local government. Learning Objectives: Review the policy components required to implement AI solutions safely and securely Identify opportunities in your a...

As the price of sensors has dropped, the number and variety of uses for the Internet of Things (IoT) has expanded. Traffic management remains the most common application – cities have been using IoT to improve traffic patterns and provide more efficient communication, streamlined traffic management, and real-time accident notification. Learning Objectives: Evaluate existing IoT use cases to determine their suitability for your agency...

U.S. cities continue to look for ways to improve operations, particularly to reduce stress on infrastructure (roads, water, electricity, to name a few), public safety, and emergency services. Many also are looking to improve resilience as climate change triggers longer, more intense heatwaves, more frequent flooding, and longer power outages. Learning Objectives: Evaluate existing IoT use cases to determine their suitability for your agency...

One of the biggest challenges in cybersecurity is how to monitor cybersecurity and risk across multiple systems, whether within a single federal agency or throughout a sprawling department. The U.S. Department of Defense has a program in place – Continuous Monitoring and Risk Scoring (CMRS) – to address the challenge. As the largest military force in the world, one with a global network of communications and IT systems, it is criti...

Emerging technologies, from artificial intelligence to machine learning to 5G, are encouraging the exponential growth of connected devices and systems – causing an explosion in data generation and powering the spread of edge computing. In this landscape, 5G is part of the cause of such rapid growth, but it also is part of the solution – it is faster than 4G (and earlier) networks, it has far greater traffic capacity, and it provide...

The use of artificial intelligence (AI) has come about so quickly, new tools and techniques continue to expand even as many agencies are still trying to understand use cases, vocabularies, and risk scenarios of implementing an AI solution. Already a search for “hot topics in AI” turns up a daunting list – everything from generative AI to AI analytics, machine learning to natural language processing, along with the impact of A...

Artificial intelligence offers a transformative opportunity within federal agencies. The Internal Revenue Service’s (IRS) efforts to modernize operations, enhance taxpayer experiences, and optimize workforce management, provide an excellent example of AI’s potential for consequential change. The IRS is employing a use-case-driven strategy in adopting AI, focusing on addressing specific, tangible challenges. Further, AI is reshaping...

2025 promises to be a very busy year for the Department of Defense (DoD) and its contractors. In October 2024 the department issued a new rule implementing the Cybersecurity Maturity Model Certification (CMMC) 2.0 program, requiring contractors to implement required security measures to protect federal contract information (FCI) and controlled unclassified information (CUI). The rule rolls out the requirements in four phases over the course of...