Technology is more deeply interwoven with customer experience (CX) than ever before, giving CIOs unique opportunities to shape and elevate how organizations engage with customers. As the demand for CIO involvement in CX grows, what role should they play in driving these initiatives? This session explores practical ways CIOs can influence CX, such as joining a committee, developing a dedicated technology portfolio and more. Join this compliment...

Organizations are relying on culture to help navigate uncertainty and accelerate transformation. But the core elements of a healthy culture, alignment and connection, are declining when we need them most. The most successful chief human resource officers (CHROs) aren't just looking to strengthen particular cultural attributes, they are resetting their culture strategy to ensure that culture can perform for their organizations. Join this compli...

How do CIOs and AI leaders consistently achieve high outcomes with AI at scale - often surpassing CEO expectations? Many organizations find it challenging to extract value from AI. AI leaders that exceed their CEOs’ expectations for business outcomes exhibit certain practices in team structure, business trust, metrics and portfolio management. Join this complimentary Gartner AI webinar as a Gartner expert goes beyond theory to showcase t...

More than half (54%) of supply chain leaders report that leadership turnover has moderately to completely disrupted their supply chain function’s ability to operate over the past three years. High leadership turnover combined with expanding leadership responsibilities and AI-driven role evolution are forcing a rethink of how the next generation of supply chain leaders must be developed. Join this complimentary Gartner webinar as a Gartne...

Infrastructure and operations (I&O) leaders face a landscape defined by conflicting priorities, rapid technological change and evolving business demands. As organizations look toward 2026, I&O teams must navigate divergent goals between CIOs and heads of I&O, the paradox of low AI adoption despite high satisfaction and the persistent challenge of technical debt, often recognized as a top issue but rarely prioritized for action. To...

Agentic AI is redefining healthcare and life sciences, driving even the most cautious organizations to explore adoption as a strategic lever for addressing industry challenges and gaining competitive advantage. This evolution has the potential to transform workforces, operations and patient experiences — but success demands more than technology alone. It requires preparation, trust and a clear vision for outcomes. Join this complimentary...

AI is moving fast in oil and gas. By 2026, most companies could have AI agents embedded in daily workflows. The risk? Disruption, wasted investment, and cultural resistance. The opportunity? A step-change in operational efficiency and decision-making — if you get the transition right. This session explores how CIOs and business leaders can navigate the shift to human-machine collaboration without derailing operations or eroding trust. Yo...

Higher education CIOs face a tough balancing act: deliver on bold 2030 strategies while managing cost pressures, talent gaps and legacy systems. Add AI’s rapid rise — and its governance and budget challenges — and the stakes couldn’t be higher. Success demands agility, cultural change, and smart prioritization now. This session shares Gartner’s key predictions for higher education and practical actions to help CIO...

The Human Performance Symposium will take place 21-22 January in McGinnis-Wickam Hall (MCoE HQ, Building 4) at Fort Benning, GA. This event will focus on the Holistic Health and Fitness (H2F) program that has revolutionized how the Army views individual Soldier health, fitness and readiness.The event will feature presentations from Army leaders and H2F domain subject matter experts from the health and fitness community, industry and academia a...

The Centers for Medicare & Medicaid Services (CMS) Industry Day Forum will be hosted by Office of Acquisition and Grants Management (OAGM) in-person at CMS Baltimore. The format will include briefings from various CMS components, executive leaders, and industry leaders.From the CMS website: Office of Acquisition and Grants Management (OAGM) Functional Statement: Serves as the Agency's Head of the Contracting Activity. Plans, organizes, coo...