Join Salesforce and NeuraFlash for an in-person event in Austin showcasing how Texas government agencies are using Agentforce and AI to transform service delivery.Learn: How local agencies like the City of Kyle, San Antonio Water System, and Cap Metro are applying AI to improve citizen and employee experiences.Discover: Real-world use cases of Agentforce in Customer Service and Field Service.Engage: With live discussions, product insights, and...

This session will explore how a “One Story, One System” approach is helping agencies break down silos and create a single, coordinated entry point for services. Designed for state and local government leaders, this webinar will show how intake can be reimagined not just as paperwork, but as the first impression that builds trust, promotes equity, and improves access to vital public services. What to ExpectDiscover ways to deliver a...

Nearly three decades ago, the City of Baltimore launched the nation's first 311 contact center transforming how residents accessed city services without burdening 911 emergency lines. Fast forward to 2025, and 311 has evolved from a simple phone line into a cornerstone of digital government, equipped with AI, mobile apps, CRM integrations, and omnichannel platforms that meet residents where they are. Join us for this special anniversary we...

Ready to unlock the power of AI? Join us for an interactive Lunch & Learn webinar where you'll discover Salesforce's phased approach to building and scaling AI with confidence. From deploying your first high-impact agent in just weeks to transforming your enterprise, this session will walk you through a clear roadmap for AI adoption. You'll learn how to: Launch your first AI use case quickly and effectively. Establish governanc...

After the NASCIO Annual Conference in Denver, CO, join us on October 14 at Henry's Tavern for a complimentary networking reception from 8:30 pm - 11:00 pm MT. We look forward to seeing you there!

The AI agent revolution continues October 14–16. It’s three days of groundbreaking innovation, bold ideas, visionary inspiration, and Agentforce transformation. Experience everything AI is meant to be, only at Dreamforce. Registration opens in May. Join the list for the lowest price and early bird perks.

Government agencies are under increasing pressure to modernize their contact centers and deliver faster, more responsive service to constituents. In this webinar, discover how Florida Prepaid partnered with AWS and Salesforce –bringing in NeuraFlash as the expert in Amazon Connect and Service Cloud Voice – to achieve a seamless, on-time implementation that unified voice and CRM, improved call routing, and accelerated GenAI adoption...

Join us on Tuesday, October 28th, for San Diego Innovation Day at the Museum of Photographic Arts in Balboa Park. This half-day program will bring together public sector leaders and Salesforce experts to explore digital transformation, share success stories, and build meaningful connections.