Remember when you first joined the public sector? How would you describe the experience and what could have been done differently? ServiceNow has not only reimagined onboarding, but every single interaction (from ad hoc queries to reasonable accommodation) an employee may have during their tenure by creating a consumer-grade experience and giving HR the tools to be effective program owners. In turn, employees are less likely to consider opport...

Federal law enforcement agencies operate in fast-moving, complex environments where managing mobile assets — vehicles, field equipment, mobile IT systems — is critical to mission success. This webinar reveals how ServiceNow’s AI platform delivers real-time visibility, automates inventory tracking, and predicts maintenance needs to maximize asset readiness and security. You’ll walk away with:Insights on using AI to predi...

The mandate for state and local governments is clear: deliver seamless, personalized services faster, all while confronting tighter budgets and rising expectations from digitally savvy citizens. Traditional tools fall short in addressing these evolving demands. Enter AI-powered ServiceNow CRM—a game-changing solution that redefines how public sector agencies engage, serve, and inspire trust. Join us for a forward-looking discussion with...

Join Carahsoft and IMS Consulting for an exclusive webinar exploring how ServiceNow’s Workplace Service Delivery (WSD) and AI Agents are transforming service automation in the public sector. Using Space Management as a real-world example, we’ll demonstrate how AI can intelligently assign workspace locations for new hires based on role, department, and organizational standards—streamlining operations and improving employee exp...

Join ServiceNow & Carahsoft in Columbus, Ohio for a half day morning or afternoon session discussing Public Sector Digital Services Pro (PSDS). Public Sector Digital Services is the key motion to help government customers modernize and accelerate the delivery of services. It minimizes custom development with out-of-the-box building blocks for government use cases and processes. Public Sector Digital Services is a robust platform that is co...

Join us in person for a two-day, hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analy...

The Cyber Operational Readiness Assessment (CORA) is crucial for evaluating and enhancing cybersecurity and mission resilience within Defense and Intelligence agencies. Integrating vast volumes of security, risk, and mission data into actionable insights demands continuous, real-time monitoring. This session showcases how the ServiceNow AI platform, utilizing Security Operations (SecOps) and Integrated Risk Management (IRM), offers federal age...

Delegated application development on the ServiceNow AI platform can break through some of the most pressing challenges within public sector organizations: complex IT processes, limited resources, and slow development cycles that struggle to adapt to the changing demands of their missions. In this Tech Talk, we’ll show you how to break the backlog, safeguard development, and unleash innovation. ServiceNow offers a low-code/no-code applica...

Discover how Now Assist and Generative AI Controller with ServiceNow can revolutionize intelligence analysis in classified and air-gapped environments. This webinar will demonstrate how to securely deploy generative AI to summarize reports, extract insights, and enable faster decision-making—all while adhering to strict data protection, Intelligence Community-aligned ethics, and compliance standards. Through practical use cases and a liv...