State, local, and education (SLED) agencies face mounting pressure to manage risk, meet regulatory demands, and defend against growing threats — all with limited resources. Manual processes and siloed systems only make it harder to stay compliant, secure, and in control. This session will explore how the ServiceNow AI Platform transforms governance, risk, and compliance management across the public sector. By digitizing key processes and...

Across the Intelligence Community (IC), agencies face a common challenge: mission-critical workflows still rely on legacy systems that are costly to maintain, slow to adapt, and difficult to secure. This session demonstrates how ServiceNow helps modernize these workflows without disrupting operations. Using the Foreign Travel Approval Tool — a use case familiar across the IC — we’ll show how to:Build and adapt mission-specifi...

ServiceNow Academic Partnerships offers a transformative solution for state and local governments and higher education institutions seeking to address critical IT workforce shortages while creating meaningful career pathways for students. This innovative program brings together academia, government, and industry through a comprehensive approach that provides students with free access to in-platform experiential learning, industry-recognized ce...

The U.S. Air Force faces growing pressure to keep assets ready for use while also dealing with maintenance delays and the challenge of extending the life of mission-critical equipment. The problem is made worse because many of the MAJCOMs continue to rely on systems that do not work well together. Spreadsheets and manual steps are still common, which makes it hard to see the full picture and slows down maintenance efforts. In this Tech Talk, w...

Join us in person for a two-day, hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analy...

Learn how to operationalize responsible AI through a hands-on lab using ServiceNow’s AI Control Tower, including how to register and govern AI systems across their lifecycle. They’ll explore how key personas like product owners, AI stewards, and risk analysts collaborate to ensure ethical, compliant, and auditable AI use. The session provides practical experience in documenting AI assets, conducting impact and risk assessments, and...

Join us in-person for a two-day, hands-on Low-Code App Engine Innovation Workshop to see how agencies are reimagining their approach to automation and app development with ServiceNow’s Creator Workflows and Generative AI. Learn how to boost productivity at scale by building high-value, low-code mission apps with App Engine. Whether you’re a pro developer of any level looking to streamline repetitive tasks, a Low-Code business analy...

Join ServiceNow and your peers for the DoD 4th Estate Special Interest Group hosted by the ServiceNow Team on June 17th. AGENDA10:00am - 10:10am | ServiceNow AI Intelligent Platform for Government Transformation10:10am - 10:50am | Enhanced Visibility, Compliance & Cost Savings of IT Assets Across the DoD Enterprise10:50am - 11:30am | Enabling DoD Superiority through Workforce Readiness11:30am | Closing RemarksDon't miss out - Register Now!

Aerospace and Defense organizations rely on highly complex and interdependent systems where production downtime can have mission-critical consequences. As these industries accelerate digital transformation, bridging the gap between Operational Technology (OT) and Information Technology (IT) is more crucial than ever. ServiceNow simplifies the management of industrial control systems using intuitive IT workflows; automates asset lifecycles; and...