In an incredible response to the health crisis, most retailers condensed their roadmap for digital transformation from years to weeks, uniting around the customer. They were scrappy — making quick decisions to provide the products and services customers needed — from supplying PPE to curbside pickup. As our industry continues this massive acceleration, retailers must [re]think the necessary path from scrappy to scale. Given that di...

Looking to ask a Pardot Expert a best practice, strategy, or "how-to" style question? Are you new and want to hear how other client's are using key features of Pardot? Join this and other Open Office Hour sessions- these are first come, first served live Q&A sessions for current Pardot customers. *Once you've joined the GoToWebinar session, you'll have a chance to submit your questions directly to the organizers on the call. Please wait un...

Join us as we answer adoption, best-practice and how-to questions live! This is your chance to talk with Salesforce experts and to learn from your peers. (Please note: technical questions that require troubleshooting or more in depth expertise are not suited for this forum.)

Join us as we answer adoption, best-practice and how-to questions live! This is your chance to talk with Salesforce experts and to learn from your peers. Register today!

With 2020 coming to a close, is your agency still navigating how to effectively and efficienty process requests related to COVID-19? You're in luck, we have the solutions specifically made for you and your agency! Our partners are readily available to support your solution needs for 2020 and years to come. Utilize your CARES Act 2020 Funding to manage all of your COVID-19 related needs. AppExchange apps are customized for Salesforce and help o...

Level: Beginner (Must be an Admin) Edition: Essentials only Learn how to make Essentials feel like home by adding your own personal touches. We will explore how to apply colors and themes to Essentials to match your brand, as well as how to customize record pages and layouts. Recommended devices: attend this workshop with a laptop or desktop computer. Dual screens are encouraged. **If you do not have an Essentials Organization, please be sure...

Vaccine Administration Management enables organizations to use the Salesforce Customer 360 Platform to design, build, and deploy their own vaccine management programs that are tailored to the needs of your communities. We invite you to attend a preview of "CalVax", the Vaccine Supply Chain Management solution being provided to California County Public Health Agencies by the State Department of Public Heath as part of a comprehensive approach f...

Level: Beginner/Intermediate (Must have Admin or Marketing User permission) Edition: Essentials only Save time and reach more customers with fewer clicks. Learn how to create email templates with important messaging, and use Campaigns in Salesforce Essentials to send mass emails to your customers. Recommended devices: attend this workshop with a laptop or desktop computer. Dual screens are encouraged. **If you do not have an Essentials Organiz...

Level: Beginner/Intermediate (Must be an Admin) Edition: Essentials only Unlock the power of Gmail and Outlook email inbox syncing tools in Salesforce Essentials to save time in your day and boost your productivity. Recommended: The workshop will focus on Gmail and Outlook services. Please be aware that if you are not using Gmail or Outlook, you will not be able to follow along, but you are still welcome to watch. Attend this workshop with a l...

Join us as we answer adoption, best-practice and how-to questions live! This is your chance to talk with Salesforce experts and to learn from your peers. (Please note: technical questions that require troubleshooting or more in depth expertise are not suited for this forum.)